Shipping policy
Shipping Policy
At CauterClear360, we are committed to delivering your orders quickly, efficiently, and securely. Please review our shipping policy to understand how your purchases are handled.
Processing Time
- Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays).
- If we experience a high volume of orders, processing may take an additional day. You will be notified in case of delays.
Shipping Times & Methods
We offer the following shipping options:
- Standard Shipping: Estimated delivery in 5-7 business days.
- Expedited Shipping: Estimated delivery in 2-4 business days.
- International Shipping: Estimated delivery in 10-14 business days, depending on the destination.
Note: Delivery times may vary based on your location and unforeseen circumstances such as customs processing or carrier delays.
Shipping Costs
Shipping charges will be calculated at checkout based on the shipping method, destination, and order total.
- Free Shipping: Available for orders over $100 (within the USA).
- Flat-Rate Shipping: A flat fee of $5.99 for domestic orders under $100.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment in real-time.
Customs and Duties
For international orders, customs duties, taxes, and fees may apply depending on the country’s regulations. These charges are the responsibility of the customer and will not be covered by CauterClear360.
Shipping Restrictions
- We currently ship to most countries worldwide. However, shipping availability may vary by region.
- Please ensure your shipping address is accurate to avoid delays or issues.
Lost or Damaged Packages
- Lost Orders: If your order is lost in transit, please contact us at [your email address] within 7 days of the estimated delivery date.
- Damaged Products: If your product arrives damaged, please send us photos of the package and item to process a replacement or refund.